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The Row Hotel; BW Signature Collection San Jose, San Jose
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Key details
About the Hotel
2404 Stevens Creek Blvd,
San Jose,
California,
United States of America,
95128,
California
The Row Hotel; BW Signature Collection, a 3-star family-friendly property in Silicon Valley's entertainment district, features a 24-hour fitness center with Peloton and a fireplace in the lobby.
Modern Room Amenities
The 55 individually decorated rooms at The Row Hotel feature refrigerators, microwaves, and coffee makers. Bathrooms include jetted bathtubs and designer toiletries.
Breakfast and Snacks
The Row Hotel; BW Signature Collection serves a complimentary hot/cold buffet breakfast from 6:30 AM daily. A snack bar/deli provides additional dining options.
Business and Services
Guests access a 24-hour business center and complimentary WiFi throughout the property. Laundry facilities and daily housekeeping upon request add convenience.
Central Valley Location
Located 6 miles from Mineta San Jose International Airport and 2 miles from AmTrak, the hotel is within 5 minutes of Westfield Valley Fair Shopping Mall and Winchester Mystery House.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The room was impressively spacious, providing ample space to relax and unwind after a day of exploring.” view full review
Lovely Showers
“The bathroom featured a powerful shower with excellent water pressure, making for a refreshing experience each morning.” view full review
Convenient Amenities
“Having a mini fridge and microwave in the room allowed us to store snacks and enjoy light meals at our convenience.” view full review
Streaming Delight
“The room came equipped with a large HD TV that provided access to multiple streaming services, perfect for movie nights.” view full review
General
No smoking on site
Wi-Fi
Free parking
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Baggage storage
Elevator
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness center
Guest Parking
Dryer
Services
Pet amenities available
Housekeeping
Laundry
Stores/Commercial services
Business
Business center
Fax/Photocopying
Room features
Air conditioning
Heating
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Dryer
Media
Flat-screen TV
Room decor
Carpeted floor
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Location
2404 Stevens Creek Blvd,
San Jose,
California,
United States of America,
95128,
California
Map view
2404 Stevens Creek Blvd,
San Jose,
California,
United States of America,
95128,
California
City landmarks
525 S Winchester Blvd North San Jose
Winchester Mystery House
1.1
mi
Garden
Municipal Rose Garden
5000 ft
Museums
Rosicrucian Egyptian Museum
1.2
mi
Shopping Area
Santana Row
4300 ft
Garden
Rose Garden
1.0
mi
Mall
Westfield Valley Fair
3100 ft
Museums
The Tech Interactive
2.6
mi
Store
Zanotto's Family Market
2300 ft
Museums
Children's Discovery Museum of San Jose
2.5
mi
Burbank Theater
2500 ft
Stadiums
SAP Center
2.1
mi
J. Lohr Winery
1.5
mi
Showplace ICON Theater
3500 ft
Apostolic Faith Assembly of God Church
2200 ft
CineArts Santana Row
3800 ft
San Jose Municipal Rose Garden
3900 ft
Westfield Valley Fair Shopping Mall
2900 ft
San Jose City College
4200 ft
Stadiums
PayPal Park
2.1
mi
University
Five Branches University & Health Center
3800 ft
Five Branches University
3800 ft
Church
West Valley Christian Alliance Church
4100 ft
Calstar Assembly of God
4200 ft
Museums
American Firearms Museum
4600 ft
Nearby
Apostolic Faith Assembly of God Church
1400 ft
Restaurants
Falafel's Drive In
600 ft
2301 Stevens Creek Boulevard
Juicy Burger
1700 ft
375 S Bascom Ave
Mixed Roll & Bop
1700 ft
375 S Bascom Ave
KFC
2900 ft
250 North Bascom Avenue
Panda Express
4100 ft
2855 Stevens Creek Blvd Ste 2463
Subway
4100 ft
2855 Stevens Creek Boulevard Store # A272
Sushirrito
4100 ft
2855 Stevens Creek Blvd
Reviews and Ratings
Feedback from previous guests about their experience.
68%
were satisfied with the hotel and would gladly return
Spacious room layout
Accommodating staff
Traffic noise
Breakfast quality
6.8/10
Nice
Rooms
7.0
Location
7.0
Service
6.6
Dining
6.2
Guest reviews
6.8/10
based on 5 reviews
8.0
8.0/10 based on 339 reviews
Giles
United Kingdom,
FebruaryÂ
2025
6.8/10
We had a nice stay at the hotel with clean and spacious rooms, although we faced some traffic noise. The location was great, just a short ride from nearby attractions. The breakfast offered a good variety but could be improved in quality. Overall, it was a decent option for a business trip, but the value for money was questionable given some of the room issues.
Rooms
6.0
The room was spacious and nicely laid out, equipped with a fridge and microwave. However, I faced noise from the traffic, and the cleanliness could have been better.
Service
8.0
The staff was very accommodating and helped me with any issues promptly, which made my stay more pleasant.
Location
7.0
The hotel's location was convenient, close to major attractions and made getting around easy, but it was a little further from Santana Row than I expected.
Dining
6.0
The breakfast spread was decent, featuring a good range of options, but it wasn't as fresh or appealing as I'd hoped.
Facilities
7.0
The hotel offered good facilities but could use some updates, especially in soundproofing the rooms.
Spacious room layout
Traffic noise
Desmond
United Kingdom,
FebruaryÂ
2025
6.2/10
The hotel had its ups and downs. While I appreciated the cleanliness and the comfortable room, the dining experience left a bit to be desired. The location was decent for access to local attractions, but the value for the price felt on the higher side considering some missed expectations.
Rooms
7.0
The room was spacious and clean, but it seemed a little run down. Despite that, I found it comfortable for my stay.
Service
6.0
Service was decent but lacked personal touch at times. I wish the front desk had been more readily available when I arrived.
Location
6.0
The location was fair, not far from various dining options and easy to access major routes, but it's not the most picturesque area.
Dining
5.0
The breakfast had good items but was not overly impressive; I expected something a bit more substantial.
Facilities
7.0
While the amenities like parking and cleanliness were satisfactory, I felt there could have been more overall features to enhance the stay.
Cleanliness of the hotel
Limited dining options
Alastair
United Kingdom,
JanuaryÂ
2025
7.0/10
I had a pretty mixed experience at this hotel. On one side, the modern decor and clean common areas made a good impression, and I loved the variety of breakfast options. However, I encountered some issues with the shower in my room, and there were noise disturbances from the street that made it hard to sleep. Overall, it had potential, but there were definitely areas that need improvement.
Rooms
6.0
The rooms were well designed and very clean, although my shower barely worked, which was frustrating.
Service
7.0
The staff were polite and accommodating, but I felt some requests could have been handled more effectively.
Location
9.0
The hotel is conveniently located near Santana Row, making it easy to access dining and shopping, which I really appreciated.
Dining
7.0
Breakfast had a lot of choices, but it was disappointing that it was gone before we could enjoy it.
Facilities
6.0
The common areas were updated and clean, but the noise from the street was quite disruptive at night.
Naomi
United Kingdom,
DecemberÂ
2024
7.2/10
The hotel offers a spacious and clean environment with excellent amenities at a reasonable price. I was particularly impressed with the well-designed rooms that had all the necessary comforts without any chemical smells, which I truly appreciated. However, noise from the busy street made it hard to fully enjoy my stay, and the service could use some improvement in responsiveness during late hours.
Rooms
9.0
The room was nicely laid out, spacious, and smelled fresh without heavy chemical odors, providing a comfortable stay.
Service
6.0
The service was generally helpful, but I found the response time at night lacking, impacting the overall experience.
Location
5.0
While the hotel is in close proximity to great take-out and restaurants, the noise from the nearby busy road was a significant downside.
Dining
8.0
Breakfast was surprisingly good, with a variety of options that included tasty scrambled eggs and sausages; a real treat to start my day.
Facilities
8.0
The hotel had convenient amenities like covered parking and a comfortable bar area, which added value to my stay.
Spacious and clean rooms
Noise from the street
Juliet
United Kingdom,
OctoberÂ
2024
6.8/10
While the hotel offers clean and spacious rooms with a modern touch, the noise from the surrounding area can be a bit much, especially if you're trying to get a good night's sleep. The breakfast options are average, and the staff is friendly but not overly attentive. overall, it's a decent place for a short stay, especially given the convenient proximity to local attractions.
Rooms
7.0
The rooms are spacious and clean, although the noise from the street can be bothersome at times.
Service
6.0
The staff members were friendly but the service could be improved, especially regarding attention to detail.
Location
8.0
The hotel is conveniently located near the Westville Valley Mall and has easy freeway access, making it a good spot for those on the go.
Dining
5.0
Breakfast was average with limited options, and the quality could use some improvement.
Facilities
8.0
The hotel features free underground parking, which is a big plus in this busy area.